What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, IP Address or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, use Live Chat, Open a Support Ticket or enter information on our site. We also place reviews on our site which are submitted voluntarily and are not contingent on any service. Reviews may be submitted and posted anonymously.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, respond to a marketing communication, surf the website, or use certain other site features:
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We use browser session cookies to collect your computer's IP address for security purposes and basic site functions. This cookie expires as soon as your browser is closed.
You can adjust which cookies are sent using the Cookie Settings in the Cookie Banner that appears upon first visiting our site or click Cookie Settings to change your current preferences.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We use Google Analytics on our website to collect and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
Your Data is Yours and You Have Control
In complicance with the newest privacy laws in in Europe and in the United States, please note that your data is always in your complete control. With regard to your data, you have:
We are a US-based business providing to, primarily, local businesses and individuals - and to those 99.9% in the US. We do not market to or intentionally track business outside the US.
Notification of Policy Updates
This is a living document based on this website and will therefore be updated occasionally. Date of change will be noted at the beginning of this document. We may also update our Announcements page, blog or send emails to notify you. Policy changes of consequence will be noted.
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not market to those under the age of 18 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be in accordance with CAN-SPAM, we agree to the following:
If at any time you would like to unsubscribe from receiving future emails,
and we will promptly remove you from ALL marketing related correspondence. You will continue to get all essential emails as they relate to your account and your existing services.
Monterey Bay Design