Privacy Policy

Monterey Bay Design is committed to protecting your personal information and respecting your privacy.

We will never sell, rent, or disclose your personally identifiable information to outside parties without your consent unless compelled by a court of law to do so. However we do reserve the right to disclose your requirement information (if you are a member) to industry professionals in order to get your job done if needed. We may send you e-mail regarding our new features, news, or other important update information. In any case, we will never disclose your personally identifiable information to third parties. We may use various methods to collect information including, cookies and/or IP addresses.

Acceptable Use Policy

In order to provide a professional service, we have set up a few guidelines for users of our service. Some of these guidelines may seem strict, but they ensure a safe, functional, and trusted environment for all our customers to publish their information on the Web.

Many of our competitors do not require their customers to comply with these guidelines. If any of our potential customers are unwilling or unable to comply with these guidelines, we respectfully invite them to visit one of our competitors.

Web and FTP Site Content Policies:
We do not allow any of the following content to be published on any of our servers:

- Content of a pornographic, sexually explicit, or adult nature.
- Content of an illegal nature (including copyrighted material).
- Pirated software sites, hate sites or content that could be reasonably considered as slanderous or libellous. Monterey Bay Design representatives will decide upon content that is questionable regarding any of the aforementioned criteria.
- Users posting any of the above content on their sites may have their Web and/or incoming anonymous FTP services temporarily suspended. They will then be contacted by Monterey Bay Design and given the opportunity to remove the content in question before having their services reinstated. A repeated offense may cause cancellation of service without refund of any fees.

Email Usage Policies:
Monterey Bay Design does not support unsolicited email messages sent by users of our system (also known as junk email or SPAM). Users sending unsolicited email messages from our system will have all of their services temporarily suspended. They will then be contacted by Monterey Bay Design and informed of the suspension before having their services reinstated. A repeated offense may cause cancellation of service without refund of any fees. Monterey Bay Design does not allow any hosting account to give out free or paid email hosting on a public level. Reseller accounts are exempt from this, however spam guidelines still apply. It is up to the reseller to monitor and control outgoing junk email/spam. 

Illegal Activities:
Customers caught using our system for illegal activities, including but not limited to breaking into remote systems, credit card fraud, theft, vandalism, threats, or violence, will have their accounts immediately cancelled without refund of any fees.

Right To Refuse Service:
Monterey Bay Design reserves the right to refuse service to anyone for any reason. We enforce this policy to ensure a professional environment for the users of our system. This includes any programs, such as CGI programs that are using excessive amounts of system resources. Excessive amounts is defined as any amount that results in substantial degradation of server performance. Monterey Bay Design is the sole determinant of what constitutes degraded server performance. On some occasions, we allow heavy usage depending on the situation. However, additional fees may apply.

Design Policy & Commitment

At the time a site goes "live," a 30 day period is initiated whereby all applicable policies and disclaimers below will be in effect.

1. All design aspects will be approved by the customer before any charges are incurred.
   
2. For the first 30 days, if Monterey Bay Design finds errors in the code that were not caused by the customer or any parties affiliated with the customer who owns the website, there will be no charge for repair.
   
3. Monterey Bay Design is not responsible for any malfunctions or errors in the code after testing and uploading and after a period of 30 days.
   
4. Hourly programming charges will be applied for site repairs or redesign after a period of 30 days.
   
5. Monterey Bay Design is not responsible for any malfunctions or errors that may occur if the code is edited or altered in any way by the customer or any parties affiliated with the customer who owns the website. If code has been altered by the customer, hourly programming charges will be applied both before and after the 30 day period.
   
6. Monterey Bay Design is not responsible in any way for repair or redesign of a "hacked" site either during or after the 30 period. Hourly programming charges will be applied.
   
7. If Monterey Bay Design has only designed a portion of an existing site, our policies are only in effect for that portion which we designed.
   
8. Monterey Bay Design has no control over the policies and prices of 3rd party services necessary to run your site. These include those services provided by, but not limited to, Merchant / Internet Merchant Account Provider, SSL Certification Authority, Hosting Company, Domain Name Registrar.